Delivery Policy

01. Delivery Location

• Items and services offered on our website are only available for delivery by email.
• We also accept custom patch orders from international customers. We deliver patches globally such as U.S., Europe, Asia, Africa, and Australia.

02. Delivery Time

• An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
• Unless there are exceptional circumstances, we make every effort to fulfill your order within 3 business days of the date of your order. Business days mean Monday to Friday, except holidays.
• Please note we do not ship on Sundays.
• The date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

03. Shipping Costs

• All the packages that are listed on the website such as embroidery and vector art are being delivered through email without any shipping cost.
• Shipping costs are based on the weight of your patches order and the delivery method. To find out how much your order will cost, simply send us an email at sales@digiartind.com. Once we received the patches requirements and the number of patches, we’ll send a quotation including the shipping cost.
• Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.
• Sales tax is charged according to the country, province, or territory to which the item is shipped.

04. Damaged Items in Transport

• If there is any damage to the packaging on delivery, contact us immediately at support@digiartind.com.
• If you have any questions about the delivery and shipment or your order, please contact us at sales@digiartind.com.